Refund policy

What does the 30-day hardware warranty cover?

Your PC is covered for 30 days against any hardware faults not caused by accidental damage or misuse. If something goes wrong during that time, I’ll repair or replace the faulty part.

What voids the warranty?

The warranty will be void if the PC case has been opened or if overclocking software (like MSI Afterburner) has been installed. I test and optimise each system before handover, so no extra tweaking is needed.

Can I return the PC if I change my mind?

Because each PC is custom built to order, I cannot accept returns simply due to a change of mind. I’m always happy to help before you order, to make sure you’re confident in what you’re buying.

Do you offer support after the warranty ends?

Yes — even after the 30-day warranty, I’ll always try to help. Whether it’s advice, troubleshooting, or pointing you in the right direction, I’m here for you.